Question 1

How the payment process works?

Accepted Answer

For the Starter plan, you need to sign up using your name, email address and a password, together with your goal parameters. Then you will follow the payment process using PayPal.
 
For the 3 shots and 5 shots plans, you just need to sign in with the information you used when signed up, and then make the payment using PayPal as well.

Question 2

Can I get my money back?

Accepted Answer

For the Starter plan, you can get a full refund after having made the payment, as far as you have not received yet the app.
 
For the 3 shots and 5 shots plans, you can get a refund up to 14 days after completing the payment if you haven't used yet any of the ideas contained in the plans.

Question 3

How do I start using the app?

Accepted Answer

Once we have received the payment, we will send you the app together with the instructions to start your journey. This process can take up to 24 hours.

Question 4

How do I request an snap?

Accepted Answer

You can just send us a message telling us the email address you used to sign up and the type of snap/s that you want (plan, explore and/or insights), together with the snaps file that you will get from imap. You can check the step by step process in our guidelines.(javascript:void(0))

Question 5

How long does it takes to recive a snap?

Accepted Answer

We aim to get you back with the snap between 24 and 48 hours after having received your request.

Question 6

Do the app and the snaps have due date?

Accepted Answer

Nope. Once you have bought any of them, you can use them whenever you need it.

Question 7

Where and how data is hosted?

Accepted Answer

The data that you input in the app remains in your own local machine and it's only accessible by you. When you request a snap, we may need to access some of your data. Check our privacy policy (javascript:void(0))for more information.

Choose the best equipment

for your journey

Select the most convenient pack for your goal according to

the stage of your journey, at an unbeatable price

If you still don't have the app, the Starter pack is the one you need.
The other packs allow you to recharge snaps.

You need to log in before buying any plan. Sign up if you haven't registered your goal yet .
All prices include VAT.

Starter

3 shots

5 shots

Frequently

Asked

Questions